Volunteer Engagement Coordinator (Bilingual)

Organization Overview

Nourishing Hope is a dynamic Chicago nonprofit providing food and social services for anyone in need. Founded in 1970, we're one of the largest and longest operating hunger relief organizations in Chicago. We also provide free, trauma-informed mental health counseling and other social services, such as job and housing assistance. We strive to serve the needs of the whole person - with respect and dignity, always.

Nourishing Hope offers our neighbors nutritious food using a choice-based distribution model and access to life-changing social services including:

• Monthly food distribution and additional produce pickup through five different food access programs;
• Home delivery services for older adults, homebound neighbors and neighbors living with disabilities;
• Social services including case management, mental health counseling, job search support, domestic violence intervention, referrals and public benefits assistance (SNAP, healthcare, government forms) for anyone in need.

Nourishing Hope serves tens of thousands of people each year, providing more than 4 million meals through our programs, in addition to partnerships with other community organizations. This year, Nourishing Hope will provide about 200,000 food and social services to our Chicago neighbors.

Position Summary

The Volunteer Engagement Coordinator's primary responsibility is to create a positive volunteer experience at Nourishing Hope. Reporting to the Manager of Volunteer Engagement, this position will focus on meeting the volunteer needs of the organization by stewarding and coordinating volunteers and volunteer groups via hands-on opportunities at our four locations. The Volunteer Engagement Coordinator helps manage and support over 100,000 volunteer hours annually and will work in person. As needed, this position will support and travel to all Nourishing Hope locations and assist in building strong relationships with the volunteer and donor communities.

Schedule and Locations

This is an onsite position, 5 days a week (Monday-Friday), working between two locations. The schedule is Monday, Wednesday and Friday 8: 30am - 5: 30pm at our El Mercadito location, 3533 W North Avenue and Tuesday and Thursday 8: 30am - 3: 00pm at Nourishing Hope headquarters, 1716 W Hubbard Street.

Qualifications

Required

• High school diploma
• 1-3 years experience working with volunteers in a non-profit, events, or fundraising setting
• Bilingual (English/Spanish)
• Working knowledge of Microsoft Office Suite and Google Workspace
• Ability to work collaboratively across the development department and organization
• Energized by working with groups of people in a fast-paced environment
• Comfortable with public speaking
• Ability to communicate clearly both verbally and in writing
• Possess the ability to multitask, have great attention to detail and stay organized
• Possess critical thinking and problem-solving skills.
• Proven ability to work independently and as a member of a team.
• Ability to work occasional evening and weekend hours.
• An understanding of, and belief in, the importance of food security for everyone.

Highly Preferred

• Associate's or bachelor's degree
• Experience with Salesforce or other CRM database platform

Background Check

Because we are a Medicaid provider all applicants who are offered employment with Nourishing Hope will be subject to a background screening. Offers of employment are contingent on the successful completion of a background screening conducted in accordance with Nourishing Hope policy and federal, state and local law.

We kindly ask that agencies and recruiters refrain from reaching out. Unsolicited sales messages will be blocked and reported as spam.

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