Inside Sales Consultant/Admin

Inside Sales Consultant/Admin

The Daily Herald | Everett, WA

Position Summary
The Daily Herald is seeking a friendly, organized, and motivated individual to join our team as an Inside Sales Consultant. This position combines inside sales and appointment setting, front-office and administrative support. The ideal candidate enjoys working with people, has strong communication skills, and is comfortable balancing customer service responsibilities with proactive sales outreach. Office, customer service, and sales experience are preferred.
Key Responsibilities
Inside Sales & Appointment Setting
Make outbound calls and send emails to prospective and existing advertisers.
Research businesses, identify potential customers, and qualify leads.
Schedule appointments for advertising representatives and coordinate follow-up.
Support sales campaigns, prospect tracking, and customer outreach for print and digital advertising products.
Maintain accurate customer and prospect records and collaborate with the sales team to develop new business opportunities.
Front Office & Administrative Support
Welcome visitors, answer and direct incoming calls, and provide excellent customer service.
Assist with general office duties, including mail, scheduling, data entry, and administrative support.
Maintain an organized, professional reception area.
Obituary Coordination
Assist families and funeral homes with obituary submissions, pricing, deadlines, and publication details.
Review submissions for accuracy and completeness and coordinate placement in print and online.
Handle sensitive customer interactions with compassion, professionalism, and attention to detail.

Qualifications
Proactively identify sales opportunities by making outbound calls to prospective and existing clients.
Friendly, personable, and professional demeanor with excellent communication skills.
Strong organizational skills, attention to detail, and ability to manage multiple priorities.
Proficiency with computers, email, and standard office applications; ability to learn new systems.
Dependable, self-motivated team player with a positive attitude and strong follow-through.
Ability to handle confidential information and sensitive customer situations professionally.
Compensation & Benefits
Compensation will be based on experience and company pay structure. Benefits include health and life insurance, 401(k) matching, paid vacation, sick leave, and paid holidays, subject to eligibility requirements.
Base pay range for this position is $17.50-$19/hr + commission.

Please send your resume and cover letter to Carrie.Radcliff@heraldnet.com
The Daily Herald is an equal opportunity employer.

Salary/Compensation: $17.50 per hour plus commission

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