MEMBER SERVICE REPRESENTATIVE

Are you a hardworking team player that would like
to begin a career in financial services? If so, you
should consider becoming part of our growing
team at AFCU.
For over 70 years, Allentown FCU has successfully
served its members. We are one of the strongest
financial institutions in the country. Unlike Banks,
we are a member-owned financial cooperative.

We return our profits to our members in the form
of lower loan rates, higher savings rates and
products and services with little to no fees.
All qualified candidates will receive consideration
for employment without regard to race, color,
religion, gender, sexual orientation, national
origin, disability, age, veteran status or any other
characteristics protected by State and Federal law.

Member Service Representative responsibilities include but are not limited to:
• Service members basic transactional needs
• Conduct general member account maintenance
• Answer and direct phone calls
• Actively listen to members to identify their financial needs
• Provide information on credit union products and services
• Recommending and cross selling products and services to members and potential members
• Assist members with any problems and reach problem resolution

We are looking for the following skills
and experience:
• 2+ years of retail or customer service
• Prior banking experience preferred
• High School diploma
• Basic computer and keyboard skills
• Strong oral and written
communication skills
• Prior cash handling experience

Allentown FCU offers and excellent wage
and benefits package which includes:
• Competitive wage commensurate
with experience
• 11 paid Federal holidays
• Paid vacation
• Paid sick leave
• 100% paid for major medical, dental
and optical insurance
• Pension plan with 3% employer match
• Employer paid life insurance policy
• Short and long-term disability coverage

LOBBY HOURS
Monday - Friday: 9: 00 am to 5: 00 pm
NO NIGHTS. NO WEEKENDS. NO HOLIDAYS.

PLEASE EMAIL YOUR RESUME TO:
Information@allentownfcu.com

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