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Water & Sewer Administrative Assistant (Full-Time)
North East Township – Water & Sewer Department
North East Township is seeking a dependable, detail-oriented Water & Sewer Administrative Assistant to support the daily operations of the Water & Sewer Department. This position plays a key role in serving township residents by ensuring accurate billing, maintaining organized records, and providing friendly, professional customer service.
Key Responsibilities:
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Prepare, process, and distribute water and sewer bills in an accurate and timely manner.
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Maintain and update customer accounts, including posting payments, adjustments, and account changes.
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Assist residents with questions related to bills, payments, service requests, and general water/sewer inquiries, both in person and over the phone.
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Coordinate and track service requests, shut-offs, inspections, and related field activities in conjunction with department staff.
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Generate regular and special reports for department administration, auditors, and the Board of Supervisors as needed.
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Perform general office duties, including filing, data entry, scanning, mail processing, and record retention.
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Support the Township Secretary and Water & Sewer personnel with other administrative tasks as assigned.
Required Skills & Qualifications:
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Proficiency in Quick Books, Excel, and Word is required.
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Experience with billing systems or utility billing software is preferred.
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Strong written and verbal communication skills and a customer-service mindset.
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High attention to detail with the ability to maintain accurate records.
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Strong organizational skills and the ability to prioritize tasks and work independently.
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Professional, courteous demeanor when interacting with the public and coworkers.
Position: Full-time
Pay: Dependent on experience (DOE).
To Apply or Learn More:
Please contact:
Erica Carlstrom, Township Secretary
Phone: 814-725-8606
Email: ecarlstrom@northeasttwp.org
North East Township is an equal opportunity employer. Qualified candidates are encouraged to apply.
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North East Township
Dec 12, 2025